E-commerce audit

See where your store loses sales, margin and team time.

We audit e-commerce from a management perspective, not from a single specialism. In 5–7 working days you get a report and a roadmap: what to fix first, what it will deliver and what it costs.

Order the audit What the audit covers

Outcomea report and a prioritised roadmap

Pricingfixed fee, known upfront

Turnaround5–7 working days

Your time2 hours of interviews

Where this comes from

We audit with experience in e-commerce management

Experience managing e-commerce for the 5.10.15 and Quiosque brands and working on the development of the Monnari capital group.

5.10.15

Experience managing e-commerce for a nationwide Polish childrenswear brand.

Quiosque

Experience managing e-commerce for a nationwide Polish womenswear brand.

Monnari

Work on the development of the Monnari capital group.

What we check

Four areas that decide a store's profit

Sales and offer

Funnel, offer, channels and purchase path. We point to the levers that genuinely raise the store's revenue, not only the ones that generate traffic.

Margin

Margin at product, category and channel level. We check whether it is calculated continuously or in a spreadsheet once a month.

Technology and data

Platform, integrations, ERP and analytics. We look for the technical debt that slows the store down and lowers conversion.

Operations and team time

Manual work, reporting and the process for releasing changes. We count how many working hours go on what could be automated.

When to order an audit

The store is growing, and the team spends more and more time firefighting

sales are growing, while margin stays flat or falls

you report margin manually, in spreadsheets, with a delay

the e-commerce team loses hours every week on repetitive work

there is no single operational dashboard, and everyone looks at different numbers

you are considering a platform change as the cure for your results

every change released to the store is a risk to sales

What you get

Three documents you can start working with straight away

Instead of selling an ongoing service blind, we prove our value first. The audit maps the problems that we then solve as part of an ongoing collaboration, or that you solve yourselves with our roadmap.

A map of lost time

A list of the places where the e-commerce team loses working hours to manual work: missing automation, manual margin reporting, copying data between systems.

A technical debt audit

The bottlenecks in infrastructure, integrations and analytics that slow the store down and lower conversion.

A remediation roadmap

A 2–3 page document: the critical areas in order of impact on profit and team time, with a quote for fixing them in an ongoing collaboration.

Pricingfixed fee, deducted from the retainer

Turnaround5–7 working days

Team involvement2 hours of interviews

Accessread-only to analytics and back office for 3 days

How we work together

Low risk at the start, a concrete plan for what comes next

Introductory call

15 minutes with our lead architect. We check whether an audit makes business sense in your case. No obligation.

Audit

Interviews, analysis of your data and back office, a report and roadmap in 5–7 working days. For a fixed fee known upfront.

Management and implementation

We deliver the roadmap and run your e-commerce from outside on a monthly retainer. We deduct the cost of the audit in the first month.

After the audit, we can run your e-commerce from outside

The roadmap ends with a concrete proposal: which issues we fix, which dashboards we implement and what it costs per month on an ongoing retainer.

E-commerce management

FAQ

Questions about the e-commerce audit

We look at the store from a management perspective: sales, margin and the team's working time. UX, SEO and technology are a means to a result, not a separate list of remarks. You get priorities ranked by their impact on profit.

It is concrete analytical work with a concrete result: a map of lost time, a technical debt audit and a roadmap. We agree the fee upfront on the introductory call. It usually fits within an e-commerce director's operating budget and does not need board approval.

We deduct it in the first month of the ongoing collaboration. If you decide to implement the recommendations yourselves, the roadmap stays with you and you can use it without us.

About 2 hours of interviews and read-only access to your analytics and store back office for 3 days. We do the rest of the work on our side.

For brands that already sell at scale and feel their processes and infrastructure are not keeping up with growth, most often in fashion, beauty, home and garden, and retail.

Usually not. Changing platform alone rarely rescues margin; good data architecture, integrations and dashboards do that more often. If a migration makes sense, the audit will show it.

Form

Order the audit or an introductory call

Describe your store, your sales scale and what is slowing your results down the most today. We will get in touch to arrange a 15-minute call with our lead architect.